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And, because Azure Active Directory B2C is a reliable, globally-distributed service with an SLA of 99.9%, they will be able to access your app or service from virtually everywhere. On April 1, 2021, Microsoft will update its public SLA to reflect this change. Microsoft Identity Web. "Virtual Network" refers to a virtual private network that includes a collection of user-defined IP addresses and subnets that form a network boundary within Azure. Azure SLA Board. The Service Credit will be based on the estimated retail price for the applicable Service, as determined by us in our reasonable discretion. The number is given, it can be included in estimating overall solution availability, the case should be fairly simple. "Customer Support" means the services by which 21Vianet may provide assistance to Customer to resolve issues with the Services. "Error Code" means an indication that an operation has failed, such as an HTTP status code in the 5xx range. "Service Credit" is the percentage of the Applicable Monthly Service Fees credited to you following Microsofts claim approval. We will provide at least 90 days' notice for adverse material changes to this SLA. 6. AVG: 99.925% MED: 99.9%. "Service Level" means the performance metric(s) set forth in this SLA that Microsoft agrees to meet in the delivery of the Services. 3." In the SLA page of Azure, it states that the Azure AD B2C is available at least 99.9% of the time.. In cases where Service Levels apply to individual Service Resources or to separate Service tiers, Service Credits apply only to fees paid for the affected Service Resource or Service tier, as applicable. The Service Credits awarded in any billing month for a particular Service or Service Resource will not, under any circumstance, exceed your monthly service fees for that Service or Service Resource, as applicable, in the billing month. "21Vianet" means the 21Vianet entity that appears on Customers Agreement. SLA. "Deployment Minutes" is the total number of minutes for which an Azure AD B2C directory has been deployed during a billing month. "Maximum Available Minutes" is the sum of all Deployment Minutes across all Azure AD B2C directories in a given Microsoft Azure subscription during a billing month. If we determine that a Service Credit is owed to you, we will apply the Service Credit to your Applicable Monthly Service Fees. "Maximum Available Minutes" is the sum of all Deployment Minutes across all Azure AD B2C directories in a given Microsoft Azure subscription during a billing month. The Azure portal provides access to the audit log events in your Azure AD B2C tenant. If you purchased a Service from a reseller, you will receive a service credit directly from your reseller and the reseller will receive a Service Credit directly from us. This change is the result of a significant and ongoing program of investment in continually raising the bar for resilience of the Azure AD service. 1. "Deployment Minutes" is the total number of minutes for which an Azure AD B2C directory has been deployed during a billing month. "Error Code" means an indication that an operation has failed, such as an HTTP status code in the 5xx range. In the event that more than one Service Level for a particular Service is not met because of the same Incident, you must choose only one Service Level under which to make a claim based on the Incident. Customer can use their preferred social, enterprise, or local identities to get single sign-on access to applications. This SLA and any applicable Service Levels do not apply to any performance or availability issues: Due to factors outside 21Vianets reasonable control (for example, a network or device failure external to 21Vianets data centers, including at Customers site or between Customers site and 21Vianets data center); That resulted from Customers use of hardware, software, or services not provided by 21Vianet as part of the Services (for example, third-party software or services purchased from the Azure Store or other non-Azure services provided by 21Vianet); Due to Customers use of the Service in a manner inconsistent with the features and functionality of the Service (for example, attempts to perform operations that are not supported) or inconsistent with published documentation or guidance; That resulted from faulty input, instructions, or arguments (for example, requests to access files that do not exist); Caused by Customers use of the Service after 21Vianet advised Customer to modify its use of the Service, if Customer did not modify its use as advised; During or with respect to Previews or to purchases made using 21Vianet subscription credits; That resulted from Customers attempts to perform operations that exceed prescribed quotas or that resulted from throttling of suspected abusive behavior; Due to Customers use Service features that are outside of associated Support Windows; or. This SLA applies to the Microsoft Online Services listed herein (a Service or the Services), but does not apply to separately branded services made available with or connected to the Services or to any on-premises software that is part of any Service. On April 1, 2021, we will update our public service level agreement (SLA) to promise 99.99% uptime for Azure AD user authentication, an improvement over our previous 99.9% SLA. Hello again in the Azure AD B2C series! This change is the result of a significant and ongoing program of investment in continually raising the bar for resilience of the Azure AD "Incident" means (i) any single event, or (ii) any set of events, that result in Downtime. Azure AD provides 99.9% monthly availability for Basic and Premium edition and available through Azure Support, and cost you $35.27/month. Using B2C, users can self A minute is considered unavailable if either all attempts to process user sign-up, sign-in, profile editing, password reset and multi-factor authentication requests, or all attempts by developers to create, read, write and delete entries in a directory, fails to return tokens or valid Error Codes, or do not return responses within two minutes. Azure Active Directory B2C documentation. Automatically rebuilt from Published SLA daily. Review the Azure AD B2C documentation. Azure Active Directory B2C. The service is considered available for a directory in the following scenarios: The service is able to process user sign-up, sign-in, profile editing, password reset and multi-factor authentication requests. Sign in to the Azure portal; Switch to the directory that contains your Azure AD B2C tenant, and then browse to Azure AD B2C. It will offer 99.99 % ) offered to obtain Customer feedback number is given it. 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