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At the end of the trip you shall receive trip invoice on your registered e-mail account with the Company. This expression includes the Employees, Authorized Representatives, Customer Care Executives or Representatives, Agents, etc. No worries. Please note that we are not responsible for the behaviour, actions or inactions of the Service Provider, quality of cab which you may use (through us or otherwise). The unauthorized copying, modification, use or publication of these marks is strictly prohibited. You agree that the trip charges shall include the trip fare and any additional charges levied by the Company which includes waiting charges, parking charges, additional night surcharge (where applicable) and any fee or levy presently payable or hereinafter imposed by the law or required to be paid for availing of the Services. Any payment made is non-refundable. Check out Exclusive Meru Cabs Coupons to get discount on acorss categories. However, due to circumstances that are typical of transportation industry, sometimes we face delays. The Company shall take your booking request and forward it to the Service Provider and the Service Provider shall have the sole discretion to accept or reject such request. The Company collects and processes the personal data of the visitors of the website and users of the application according to the Privacy and Cookie Notice. The difference here is the cabs are hatch backs like Etios Liva/Indica and fares are comparable to Auto Rikshaws (Rs 12-16/km depending on cities) Pay via any of our in-app wallets or scan your unique Bharat QR code. Cleartrip Offers Earn Upto Rs.280 Cashback . Hail a Meru on the road. In the event any Customer misses the train or flight or bus, the Company will not be held liable for any compensation and/or any direct or indirect losses incurred by the Customer. For Outstation Round Trips, the charges will be applicable for each Calendar day. Puris mobile phone has been registered as a VIP number but that distinction is lost in high call volumes. It is really an innovative service and I would like to highly commend your concern for the passenger, especially women. Customer cares response is to make another book and wait for the cab. Our chauffeurs are extremely helpful and will try their best to return your items back to you within their means. Meru Cabs reviews and complaints. All issues / queries / complaints / grievances relating to the Offer, if any, shall be addressed to Alliance Partner directly at the below mentioned email id without any reference to ICICI Bank. You are expected not to share Your personal information with other users. Such excusable delays or failures may be caused by, among other things, strikes, lock-out, riots, rebellions, accidental explosions, floods, storms, acts of God and similar occurrences. To know more, visit the, 24x7 Customer Care helpline, (city code) 4422 4422. The invalidity of any term of these User Terms shall not affect the validity of the other provisions of these User Terms. 4 Hassle-free Methods To Extract Particular Pages In Your PDFs Using G GoGoPDF Guide: All In One Online PDF Converter Tool, A Quick Look into PDFBears Converter Tools, How to Decrease the Impact of Divorce on Children With Special Needs, 3 Best Services for Hiring Essay Writers Online, 7 great IT scholarships in the US for future IT specialists, How E-Commerce Has Changed the Face of the Cosmetics Industry. The maintenance and fuel charges will have to be taken care of by yourself. It claims to have a consumer base of 5 million people and more than 20,000 cabs. Car Rental / Flexi, Meru, Meru cab, meru cabs, Meru Cabs India, Meru customer care, merucabs, merucabs.com / August 4, 2015 August 4, 2015 / Leave a Comment I have got used to cab drivers declining or not turning up and I havent seen any constructive measures taken by Meru or other Cab service providers to curtail this. We are committed to provide you the best service and assistance possible round the clock. 24x7 Customer Care helpline, (city code) 4422 4422 Experience a hassle-free booking by registering your mobile number and email address. Conditions. The Trip Tracker Service is optional & will be provided based only on the information given by You with regard to the tracking number while making the booking of the Cab. The Company does not represent or endorse the accuracy or reliability of any information or advertisement contained on, distributed through, or linked, downloaded or accessed from any of the services contained on this website, or the quality of any products, information or other materials displayed, or obtained by you as a result of any product, information or other materials displayed, or obtained by you as a result of an advertisement or any other information or offer in or in connection with the service. These links take you off the website, the application and the Service and are beyond the Company's control. In 2014, Meru launched another service called Meru Genie which is again an aggregation model where cab owners are encouraged to join and work under Meru brand. These Terms and Conditions are applicable to You and are governing the use of Cabs throughout India. India's trusted car rental service, AC cabs, advance booking, lowest fares, and trained drivers. Although we reserve the right to do so, we do not monitor such content in the usual course of business and will not be liable for any such content. Cab driver said, he car do not have permit to travel the location. The Customer who seeks to use or obtain any of the services, benefits, facilities and arrangements as offered by the Company's partner, then the provisions of such services, benefits, facilities or arrangements will be subject to the respective terms and conditions of the said Service Provider, being the provider of the said Services, benefits, facilities or arrangements. You are advised to use Your own prudence in offering or accepting a ride on the application as the Company cannot guarantee the authenticity of the data shared by other users. Limitations and exclusion on the liability over the Company recommends you to notify about any complaints that have Of Indian call taxi industry, sometimes we Face delays or calls to. 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