Give Praise
Believe it or not, there are Fire Chiefs out there who intentionally do not praise their members for doing a good job, and in fact, look down on their Company Officers for praising their members. The excuse: “It should be implied”.
Your volunteer or call members have dropped everything to respond to incidents in their community. In many places, the job is thankless enough. Possibly a lack of support from community members or the local government. There should never be lack of support coming from the head of the Fire Department.
If you want your members to keep coming back, to keep training, to keep fundraising and to keep serving, you better through out a “Thank you” or “Nice Job” every once in a while.